Privacy Policy

The policy of Bold Paw UK is to respect the privacy of all web site visitors to the extent permitted by law. This online privacy statement is intended to inform you of the ways in which this web site collects information, the uses to which that information will be put, and the ways in which we will protect any information you choose to provide us. There are several types of information that this site may collect during your visit: cookies, and information voluntarily provided by you.


Cookies are pieces of information stored by your web browser on behalf of a web site and returned to the web site on request.

This site may use cookies for two purposes: to carry data about your current session at the site from one web page to the next, and to identify you to the site between visits.

If you prefer not to receive cookies, you may turn them off in your browser, or may set your browser to ask you before accepting a new cookie. Some pages may not function properly if the cookies are turned off. Unless otherwise notified on this site, we will not store data, other than for these two purposes, in cookies.

Cookies remain on your computer, and accordingly we neither store cookies on our computers nor forward them to any external parties.

Unless otherwise notified on this site, we do not use cookies to track your movement among different web sites and do not exchange cookies with other entities.

Information Voluntarily Provided by You.

In the course of using this web site, you may choose to provide us with information to help us serve your needs.

For example, you may send us electronic mail (through a mailer or a web form) to request information.

Any personally identifiable information you send us will be used only for the purpose indicated.

Requests for information will be directed to the appropriate staff to respond to the request, and may be recorded to help us update our site to better respond to similar requests.

We will never sell, exchange or otherwise distribute your personally identifiable information, except to the extent required by law.

We do not retain the information longer than necessary for normal operations.

Each web page requesting information discloses the purpose of that information.

If you do not wish to have the information used in that manner, you are not required to provide it.

Please contact the person listed on the specific page, or listed below, with questions or concerns on the use of personally identifiable information.

Signup forms.

By entering your details onto any of the Bold Paw UK signup or popup forms you are agreeing to our Privacy Policy and are ‘opting-in’ to receive newsletters and promotional materials from Cat Tree UK (Cat Tree Group Ltd)

We will never share your data with third parties and no sensitive data, such as payment details, will be stored.

You are able to unsubscribe from our mailing lists at anytime by contacting us, or by using the unsubscribe link contained within our communications.

You are within your rights to contact Bold Paw UK to find out what personal data of yours we hold.


To amend your preferences, data held on Mail Chimp please click on the link included in each mail shot. Please note you can un subscribe at any time by clinking the link in the most recent mail. Your data is never shared or sold to any third party at any time.


Liaison Officer for Data Protection 

For all Data Protection queries or to make amendments on the information we hold please contact:

Jon Scales


If you find a lower price for any of our 'in-stock' products, we will match the price and send you some complimentary cat nip free of charge!


98% of orders of our 'in-stock' products are delivered within 3-5 working days of your order being placed with us. If your product does not arrive within this time period, we will send you some complimentary toys for you feline friend to play with!


Online shopping with Cat Tree UK Ltd are handled securely via Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. We also now accept Paypal online.


Split your purchase easily on your existing credit card (no credit check, no fees, minimum £100) Choose Splitit at the checkout page!Visit our Trust Pilot page to see the comments left by our happy customers!